Privacy Policy

InstaHelp collects personal information needed to create and manage your account, provide emergency features, contact nominated people, process subscriptions, and improve service safety.

This may include identity details, contact details, emergency contacts, device and session information, live or captured location information, service requests, and communications metadata.

We use this information for the purposes explained at collection, for service delivery, security safeguards, support, legal compliance, and operational reporting.

We restrict access to personal information to authorised personnel and service providers who need it for legitimate service purposes.

You may request access, correction, deletion, or other participation rights where applicable under POPIA and related law.